At sz77, protecting the personal data of our players — across Karachi, Lahore, Islamabad, Faisalabad, and the rest of Pakistan — is a fundamental obligation, not an afterthought. This Privacy Policy explains precisely what information we collect, why we collect it, how it is used, who it may be shared with, and what rights you hold over your own data.
Summary: sz77 collects personal data only to the extent necessary to operate a licensed online gaming platform, process payments, verify player identities, and comply with anti-money laundering obligations. We do not sell your personal data to third parties. We do not share your data with marketing companies outside of sz77's own promotional activities. You have the right to access, correct, and request deletion of your data at any time, subject to our legal retention obligations.
sz77 is the data controller responsible for the personal data of all players registered on the sz77 platform at sz77.ws. As data controller, sz77 determines the purposes for which personal data is collected and the manner in which it is processed. All data processing activities carried out by sz77 are conducted in accordance with the data protection requirements imposed by sz77's international gaming license and applicable privacy regulations.
For all privacy-related queries, data subject access requests, and complaints, you may contact sz77's Data Protection team at [email protected]. Please mark your communication clearly as a data privacy matter for prompt routing to the relevant team.
sz77 collects personal data across several categories. The table below summarises the categories of data we hold and the primary reason for collection:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, gender | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communication, verification, support |
| Payment Data | JazzCash / EasyPaisa account reference, bank account name, IBAN fragment | Deposit processing, withdrawal verification, AML compliance |
| KYC Document Data | CNIC scan, passport copy, selfie with document | Identity and age verification per licensing requirements |
| Account Activity Data | Login history, deposit history, game history, bet records, withdrawal records | Account management, responsible gaming monitoring, fraud detection |
| Device & Technical Data | IP address, device type, operating system, browser type, session timestamps | Security monitoring, fraud prevention, platform optimisation |
| Communication Data | Live chat transcripts, support email records | Customer support, dispute resolution, quality assurance |
| Marketing Preference Data | Promotional email opt-in status, notification preferences | Delivering player-consented promotional communications |
sz77 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, health data, or biometric data beyond what is strictly required for age and identity verification. We do not collect financial credit data or credit scores.
sz77 collects personal data through the following channels and interactions:
sz77 processes personal data only where a valid legal basis exists. The legal bases on which sz77 relies are set out below alongside the corresponding processing purposes:
The primary legal basis for most of sz77's data processing is the performance of the contractual relationship between sz77 and the Player, as established when you create an account and accept our Terms & Conditions. This covers account creation and management, processing of deposits and withdrawals, delivery of gaming services, and customer support.
sz77 is required by its international gaming license to conduct KYC verification, maintain records of player transactions and gaming activity, implement anti-money laundering controls, and enforce responsible gaming obligations including age verification. Processing of personal data for these purposes is mandatory and cannot be opted out of without affecting your ability to maintain an active sz77 account.
sz77 processes device and technical data, login history, and account activity data on the basis of its legitimate interest in detecting and preventing fraud, account takeover, money laundering, and other security threats. This processing is necessary to protect both sz77 and its player community, and does not override your fundamental privacy rights.
Where sz77 sends you promotional communications, bonus offers, or marketing materials by email or in-platform notification, this is done on the basis of your explicit consent, provided during registration or updated subsequently via your account notification preferences. You may withdraw consent at any time by updating your preferences in your account settings or by contacting support at [email protected].
sz77 does not sell, rent, or trade your personal data to any third party for commercial purposes. Data is shared only in the following limited and controlled circumstances:
No Data Sales: sz77 has never sold player personal data and will never do so. Your data exists solely to support the operation of your sz77 account and our regulatory compliance obligations. It is not a revenue source.
sz77 retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Gaming license obligation, AML regulations |
| KYC documents | 5 years from date of submission | Anti-money laundering legal requirement |
| Transaction records | 7 years from transaction date | Financial record-keeping and AML compliance |
| Game and bet history | 5 years from date of activity | Licensing requirement, dispute resolution |
| Customer support records | 3 years from date of last interaction | Dispute resolution, quality assurance |
| Marketing preference data | Until consent withdrawn or account closed | Consent-based processing |
| Device and technical logs | 12 months from capture date | Fraud detection, security monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with sz77's internal data lifecycle procedures. Anonymised aggregated data (from which no individual can be identified) may be retained indefinitely for analytical and platform improvement purposes.
sz77 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Your Responsibility: No technical security system is completely infallible. You are responsible for keeping your sz77 account credentials, JazzCash PIN, and EasyPaisa mobile number confidential. Never share your sz77 password with anyone — not even sz77 support staff, who will never ask for it.
The sz77 platform uses cookies and similar browser-based tracking technologies to provide core functionality, maintain your session, and improve platform performance. sz77 uses only first-party cookies — we do not deploy third-party advertising trackers or cross-site behavioural profiling technologies.
You may manage your cookie preferences through your browser's built-in settings. Most modern browsers allow you to block or delete cookies on a site-by-site basis. Please note that disabling strictly necessary cookies will prevent you from logging in to your sz77 account. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
As an sz77 player, you hold the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected] clearly identifying the right you wish to exercise and providing sufficient information to verify your identity.
Request a copy of all personal data sz77 holds about you, along with information on how it is being used.
Request correction of any inaccurate or incomplete personal data held in your sz77 account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Request that sz77 restrict processing of your data in certain circumstances, such as where accuracy is contested or processing is unlawful.
Request a structured, machine-readable copy of the personal data you have provided to sz77, for transfer to another service if you wish.
Object to processing of your personal data carried out on the basis of sz77's legitimate interests, including direct marketing communications.
sz77 will acknowledge all privacy rights requests within 48 hours and provide a substantive response within 30 calendar days. Where a request is complex or voluminous, sz77 may extend this period by a further 30 days, in which case you will be notified of the extension and the reason for it.
The sz77 platform is strictly intended for adults aged 21 and above. sz77 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the KYC process for all sz77 accounts, and sz77 will not process withdrawal requests from any account where age verification has not been satisfactorily completed.
If sz77 becomes aware that it has inadvertently collected personal data from an individual under the age of 21, that account will be immediately suspended, all personal data associated with the account will be deleted, and any funds held in the account will be handled in accordance with our licensing authority's requirements for underage account closures.
21+ Strict Enforcement: If you are a parent or guardian and believe that a minor in your care has registered an sz77 account, please contact us immediately at [email protected]. We will investigate promptly and take appropriate action, including immediate account closure and data deletion.
sz77 operates under an international gaming license and its infrastructure, along with certain service providers, may be located in jurisdictions outside Pakistan. Where personal data is transferred internationally, sz77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under our licensing obligations, including the use of contractual data protection clauses with all international data processors.
Specifically, payment data shared with JazzCash and EasyPaisa is processed within Pakistan. Game session data shared with third-party Game Providers may be processed in the jurisdiction where that provider's servers are located, subject to contractual data protection obligations between sz77 and the Game Provider.
The sz77 platform integrates third-party game software from licensed Game Providers. While sz77 takes reasonable steps to ensure that all Game Providers comply with appropriate data protection standards, each Game Provider operates under its own privacy policy in respect of data it processes directly. sz77 recommends that you review the privacy policies of any third-party software provider whose games you choose to play.
sz77 does not include links to external third-party websites within its platform pages. If you encounter any link on sz77 that appears to redirect to an external site, please report it to our support team immediately, as this may indicate a security concern.
sz77 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, regulatory requirements, or platform features. Where changes are material — meaning they affect your rights or how your data is used in a meaningful way — sz77 will notify all registered players by email and via an in-platform notification at least 7 days before the revised policy takes effect.
The "Last Updated" date at the top of this page reflects when the current version was published. Continued use of the sz77 platform after the effective date of any update constitutes your acknowledgment of the revised Privacy Policy. If you do not agree with any update, you should stop using the platform and may request voluntary account closure.
For any privacy-related query, data subject access request, or formal privacy complaint, please contact sz77's Data Protection team through the following channels:
sz77 will acknowledge privacy complaints within 48 hours and provide a full written response within 30 calendar days. If you are not satisfied with sz77's response to a privacy complaint, you may escalate the matter to the supervisory authority designated under sz77's international gaming license jurisdiction.
Six principles that guide how sz77 handles your personal data.
Every byte of data transmitted between your device and sz77 is protected by TLS 1.3 — the same encryption standard used by major international banks. Your login, payment details, and game sessions are fully encrypted at all times.
sz77 has never sold player data to advertisers, data brokers, or any other commercial third party. Your personal information exists to run your sz77 account — nothing more. This is a founding commitment of the platform.
Access, correct, delete, or export your sz77 personal data at any time by submitting a request to our support team. We respond to all data rights requests within 30 days, as required under our licensing obligations.
Your identity documents, payment references, and KYC data are stored in access-controlled, AES-256 encrypted databases. Internal access is restricted on a strict need-to-know basis, with all access fully logged and audited.
sz77 does not keep your data indefinitely. Each category of personal data has a defined retention period tied to our regulatory obligations. When the period expires, data is securely deleted or anonymised.
sz77 sends promotional communications only to players who have explicitly opted in. You can withdraw consent at any time from your account notification settings or by contacting support — with immediate effect and no questions asked.
Cricket betting, live casino, and 500+ slots — all in PKR with instant JazzCash and EasyPaisa deposits. Your data is protected. Your funds are segregated. Your experience is fair.
21+ only. Please read our Privacy Policy and Terms & Conditions before playing. Play responsibly.